We can be reached via e-mail at: MICHIGANDOLLSUSA@aol.com
Privacy Policy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Return Policy
Customers are eligible to return Barbie products purchased from Michigan Barbie Dolls within 20 days of the purchase date.
All materials returned must be saleable, new, unmarked, undamaged and in current edition. This means any barbie doll, doll, or Ken doll, or shrink-wrapped packaging must remain unopened.
Opened shrink-wrapped items, Barbie dolls or Ken dolls packaging are non-returnable. If you send material back and it is in non saleable condition the items will not be returned to you and you will not receive credit.
Refunds take up to 20 days to process after the materials are received at the warehouse.
Returns of goods that was paid using credit card and was pre-approved will have a $20.00 fee for each refund, no matter what was the problem that occur the refund/ return.
Returns of goods that was paid using Paypal there is a fee of 5,8% of the total amount , no matter what was the problem that occur the refund/ return.
If you place an order ( making the payment with credit card/ paypal ) and decided that no longer want the items/ goods, and you want to withdraw the purchase you are responsible for all fees and costs that the refund will occur, Michigan Barbie Dolls are not responsible for any costs that this waiver of purchase will occur.
When making a return, you are responsible for all transportation costs incurred. Materials must be shipped either by UPS Ground or by USPS Priority Mail with Delivery Confirmation to:
Michigan Barbie Dolls
6826 Windwater Ct - Norton Shores - Michigan - 49444 - USA
Michigan Barbie Dolls is not responsible for return shipments lost in transit.
Please contact our customer service department at (231) 670-6754 and ( 5551 ) 32095774 in Brazil with any questions regarding returns.
